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Latest activity by Pascale-Bou-Moussa
  • Pascale Bou Moussa created an article,

    Who will receive Call Tracking notifications?

    The call tracking notifications will be sent to the corresponding Agent by default. You can add in your Manager Settings a list of additional emails to receive a copy the notifications as well. The...

  • Pascale Bou Moussa created an article,

    Can I use my virtual number for other portals?

    We provide you with a virtual number and take full responsibility for its functionality and maintenance on our website. However, we cannot guarantee the resolution of any technical errors on other...

  • Pascale Bou Moussa created an article,

    How do I activate Call Tracking ?

    To activate the call tracking service: 1. Ask your Account Manager to add it to your package. 2. Send us an email on with the email addresses of the users to activate th...