Omar Elrouby
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Activity overview
Latest activity by Omar Elrouby-
Omar Elrouby created an article,
Annual spend for each customer tier by region
Purchases of ad hoc products and services such as Media or LeadGen are not considered while determining a customer’s annual spend or evaluating the tier thresholds. If you upgrade your annual s...
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Omar Elrouby created an article,
What is the Response Rate Score?
What is the Response Rate Score? The Response Rate measures an agent's responsiveness to calls, emails and Whatsapp messages.The score is a percentage-based value, from 0% to 100%, with higher scor...
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Omar Elrouby created an article,
How is the WhatsApp Response Time calculated?
How is the WhatsApp Response Time calculated? WhatsApp Response time is only calculated for agents with WhatsApp PF Insights activated. The Response Time is calculated from when a home seeker sends...
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Omar Elrouby created an article,
SuperAgent Insights
The new SuperAgent Insights Dashboard on PF Expert now gives you more information than ever to help you become and retain the SuperAgent Status.With insights on your Listings, Response times, and c...