Quality Control and Compliance Team
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Recent activity by Quality Control and Compliance Team-
What is a reported property?
Listings are typically reported for the following reasons: 1) Being unavailable (rented/sold or otherwise off the market) 2) Being inaccurately priced 3) Being exclusive with another broker...
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Does every SuperAgent get the same boost?
Every SuperAgent will get a significant boost. However, the higher your SuperAgent performance, the bigger the boost. Learn more about SuperAgent here: https://propertyfinderae.zendesk.com/hc/en...
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How can I see my SuperAgent performance?
SuperAgent performance can be viewed by going to PF Insights> Agent Insights section of PF Expert. If you do not yet have access or do not use PF Expert then please get in touch with your account m...
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How can I improve the quality score of my listings?
Your Quality Score is determined by the quality of your listing. This can be improved in a variety of ways such as - multiple property images, a descriptive title, in-depth property details etc. Y...
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What is the link between SuperAgent performance and SuperAgent?
SuperAgent is a status awarded to the highest performing agents on our platform. SuperAgent performance are the metrics that allow you to achieve your SuperAgent status, such as your response times...
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How long does it take for me to see the impact of my efforts?
This new algorithm is dynamic, constantly assessing all of the key factors, so by focusing on improving these factors you can start to take control of your property performance straight away. The ...
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How do I improve the position of my listings?
You can improve the position of your listing in a few ways. Upgrade your listing to either a featured or premium listing. Improve your SuperAgent performance as an agent whether you are a Sup...
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What are the key factors that affect where I land on the search results page?
The previous search algorithm took into consideration the following factors: Your Quality Score If the listing is verified Virtual Tour Freshness of the listing If you had a reported listing tha...
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What is the impact of the change on my listings?
Your listing can either be boosted up in the search page, stay the same, or fall behind depending on the key factors highlighted in the following section.
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What is changing?
We’re upgrading our algorithm (ADA - our unique artificial intelligence program) to reward those agents who best focus on driving a better customer experience. Starting March 1, you can raise th...