Quality Control and Compliance Team

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Latest activity by Quality Control and Compliance Team
  • Quality Control and Compliance Team created an article,

    Does every SuperAgent get the same boost?

    Every SuperAgent will get a significant boost. However, the higher your SuperAgent performance, the bigger the boost.   Learn more about SuperAgent here: https://propertyfinderae.zendesk.com/hc/en...

  • Quality Control and Compliance Team created an article,

    How can I see my SuperAgent performance?

    SuperAgent performance can be viewed by going to PF Insights> Agent Insights section of PF Expert. If you do not yet have access or do not use PF Expert then please get in touch with your account m...

  • Quality Control and Compliance Team created an article,

    How can I improve the quality score of my listings?

    Your Quality Score is determined by the quality of your listing. This can be improved in a variety of ways such as - multiple property images, a descriptive title, in-depth property details etc.  Y...

  • Quality Control and Compliance Team created an article,

    What is the link between SuperAgent performance and SuperAgent?

    SuperAgent is a status awarded to the highest performing agents on our platform. SuperAgent performance are the metrics that allow you to achieve your SuperAgent status, such as your response times...

  • Quality Control and Compliance Team created an article,

    How long does it take for me to see the impact of my efforts?

     This new algorithm is dynamic, constantly assessing all of the key factors, so by focusing on improving these factors you can start to take control of your property performance straight away. The ...

  • Quality Control and Compliance Team created an article,

    How do I improve the position of my listings?

      You can improve the position of your listing in a few ways.  Upgrade your listing to either a featured or premium listing.   Improve your SuperAgent performance as an agent whether you are a Sup...

  • Quality Control and Compliance Team created an article,

    What are the key factors that affect where I land on the search results page?

      The previous search algorithm took into consideration the following factors: Your Quality Score If the listing is verified Virtual Tour Freshness of the listing If you had a reported listing tha...

  • Quality Control and Compliance Team created an article,

    What is the impact of the change on my listings?

    Your listing can either be boosted up in the search page, stay the same, or fall behind depending on the key factors highlighted in the following section.

  • Quality Control and Compliance Team created an article,

    What is changing?

    We’re upgrading our algorithm (ADA - our unique artificial intelligence program)  to reward those agents who best focus on driving a better customer experience.   Starting March 1, you can raise th...

  • Quality Control and Compliance Team created an article,

    Why are we doing this update? 

      We are constantly looking to ensure that we drive the best possible property seeker experience and while doing so, we’re also rewarding our partner agents and SuperAgents who are property seeker ...