The Private Profile is meant for internal use, containing sensitive details that are not shared on public portals, such as roles, change password options and specific language preferences. On the other hand, the Public Profile is designed for external visibility, showcasing agent details and verification, ensuring accurate contact information is available on listings.

What is covered?

1. What is the Public Profile?
2. What is the Private Profile?
3. How to Update Public or Private Profiles?
   • How to Edit Your Profile
   • For Admins: How to Edit Your Team's Profiles
4. Frequently Asked Questions

What is the Public Profile?

A Public Profile is the information visible to clients and other external parties on the platform. It is designed to showcase essential details about you as a real estate agent, ensuring that potential clients can easily contact and learn about your professional qualifications. The Public Profile includes:

• Profile Photo: Your photo that will appear on your assigned listings.
• Verification: You can submit your profile for verification after completing your details.
• Public Name: Your name as you want it to appear publicly.
• Public Email: The email address clients will use to reach out.
• Public Phone Number: This is the number displayed on your listings. If you need to update it, make sure to change it in the "Public Number" field.
• Secondary Public Phone Number: This is a secondary number displayed on your public profile. If you require to have a secondary optional number.
• WhatsApp Contact: If your WhatsApp number differs from your call number, update it here for seamless client communication.
• Licenses and Experience: Information such as your broker license and years of experience. listings.
• (optional) Spoken Languages: The languages you speak to assist a diverse clientele.
• (optional) Additional Details: Such as nationality, position, and LinkedIn profile.

Keeping your Public Profile up-to-date ensures that clients have access to the correct information and helps build credibility.

Tip: Photographs should be taken with a white or grey background, showing the face and upper body, with dimensions of 520 x 400 pixels.

What is the Private Profile?

A Private Profile is meant for internal use only and is not shared on public platforms or portals. It contains sensitive information that is necessary for managing your account and maintaining security. The Private Profile includes:

• Login Email: Your email used to access the platform.
• Mobile Phone: The phone number associated with your account for internal purposes.
• Account Settings: Your role within the agency and your preferred language.
• Password Settings: Options to change your password and manage security details.

Tip: Private Profile details are used on PF Academy and show on your earned certificates.

How to Update Public or Private Profiles?

How to Edit Your Profile

To edit your own profile, follow these steps:

1. Click on your profile picture at the top left corner of the platform.
2. Select User Profile from the dropdown menu.
3. Update your private profile details as needed.
4. Click on Public
5. Save the changes to ensure your information is up to date.

For Admins: How to Edit Your Team's Profiles

As an admin, you can edit the profiles of your team members. Here’s how to do it:

1. Click on Users & Roles at the left side of the platform.
2. Select Users from the dropdown menu.
3. Search for the team member whose profile you want to edit.
4. Click on their name to access their profile.
5. Make the necessary updates and save the changes.

Frequently Asked Questions