At the moment, the number of transactions shows only on each individual agent's dashboard. The team is looking into adding the total number to the company's insights page.

50% of Consumers we surveyed highlighted trust as a key factor in their search journey.

However, for 30% of consumers, the journey is that the property they have identified as meeting their needs is not available.

Having the under-offer tag shows this information to consumers before they contact the agent.

They may still wish to contact the agent, believing them to be experienced and successful as a result of the transactions they have done, but at least they will already be able to clearly understand that the particular listing they clicked on is no longer available, instead of having to make a call/send an email or WhatsApp to the agent to find this out.

For your agent, the best part is that there are benefits to having listings under offer, as all their other listings are far more visible on the site, and they are seen as a credible agent who can get deals done

At PropertyFinder, we believe in Quality over Quantity.

As the trust flywheel and the consumer research show, consumers want to know if the listing they identify as meeting their needs is accurate and available.

Properties that no longer exist should not be advertised on our site, however, you can claim transactions for offline listings as well.

Yes. The agent's complete transaction history is attached to their agent profile attracting potential leads to view other available listings in their inventory.

We are actively discussing how to better promote the concept and potentially change the terminology.

The product team is discussing such points of view when looking to improve the feature in the future.

The reason for us introducing this is that 50% of Consumers we surveyed highlighted trust as a key factor in their search journey. However, for 30% of consumers, the journey is that the property they have identified as meeting their needs is not available.

Having the under-offer tag shows this information to consumers before they contact the agent.

They may still wish to contact the agent, believing them to be experienced and successful as a result of the transactions they have done, but at least they will already be able to clearly understand that the particular listing they clicked on is no longer available, instead of having to make a call/send an email or WhatsApp to the agent to find this out

Under offer will not be the first listing, however, the under-offer listing, and all the other listings of that particular agent will receive a ranking boost.

If the listing was verified before claiming, the listing agent is a SuperAgent and then the listing is claimed, there is a much higher probability of it being close to the top of the search results page

How long you keep the listing online is completely up to you.

Since there are benefits to being under offer, and these apply to all listings advertised by the same agent, it may make sense to extend the length of time it is online, even if it costs credits.

Alternatively, you may decide that once the current credit cycle of the listing ends, you wish to unpublish the listing. Either approach is fine

Yes, you can apply the Under Offer filter in PF Expert.

The agent score will get a boost with a higher number of Under Offer listings under their name.

Also, you can claim transactions for offline listings.

Yes! Agents who have listings under offer receive a ranking boost, increasing the visibility of all their listings on our site

The agent score will not be negatively affected by not participating. Agents can still have their listings verified and be a Super Agent without the need to claim listings

Yes, both ready and off-plan listings can be marked as under offer

At the moment yes you can.

The feature is designed for the period between the offer and the transfer, however we want to launch this as a feature that's open to all, and whether a property is sold or under offer, it is much better to flag to the consumer that it is not currently available rather than just have it listed online as if it is.

Also, you can claim transactions for offline listings.

Claim My Transaction is available to all agents.

Everyone who uses PropertyFinder has access to PF Expert.

You can claim the transaction via the property listings page without going to PF Expert, however, if you are having trouble logging your claims please reach out to us at qualitycontrol@propertyfinder.ae and we will be happy to assist you in making your claims.

You can submit any listings for under offer, aside from short-term rentals

The listing does not need to be verified to participate.

However, having it verified beforehand is a great way to make sure you are absolutely getting as many ranking points for this particular listing as possible.

No, it is currently available from PF Expert, or the Property Finder Website (Report this listing).

Once a deal with been agreed upon with all parties and the documents have been signed by the buyer and seller, is it at this point we would mark the listing as Under Offer.

Yes the tenancy contract needs to be signed by both parties

The booking form would be sufficient for us to mark a primary listing as under offer

For property management, it will usually be only rental properties. The Ejari contract should contain all the information we need to log a successful claim

Yes SPA can be submitted as proof of ownership

Unfortunately, the trade license isn't likely to be able to show us proof of ownership, however, if there's something we are missing please reach out to us and let us know!

The floorplan of the property is not required within a listing for the transaction to be claimed

For the off-plan primary, we would need the SPA between the new owner and developer.

We adhere to European GDPR when it comes to data protection.

We also have the documents on a secure encrypted server and the links to the documents expire shortly after the transactions have been reviewed by our team.

Once this happens, the documents are not accessible by anyone. In addition to this, you are free to block out any owner/tenant/buyer information (such as phone number, home address, email address, etc) as we do not require this for the claim to be successful

Documents are stored on a secure encrypted server and expire shortly after our team reviews them

Yes, It will be flagged for those other agents in the Listing Action Tracker page to be removed.

Yes, you are able to mark an ask-for price listing as Under Offer.

Under offer will remain as a tag on the listing until you unpublish the listing from our site

You can contact qualitycontrol@propertyfinder.ae and request for the under-offer tag to be removed

Not automatically, however for Dubai listings the permit will expire 7 days after transfer so yes the listing will eventually be taken offline

No, Under Offer is a free tag, we do not deduct any credits per transaction.

We are not cross-checking data with DLD. We are using the documents at our disposal to cross-check against the listing

Yes. Other listings with the same permit, or any listings you flag as the same property as the one you have sold/rented will also have the under offer tag if confirmed to be the same property.

The difference is that the transacting agent gets the SuperAgent ranking boost, and the transacting agent is mentioned within the listing, whereas all other listings of the same property get no ranking boost and mention that "another agent has an offer on this property" so it is clear that it is not the agent in question who has done the transaction

For rentals, yes, the deal needs to be done and the tenancy contract signed.

For sales, only the MOU needs to be signed rather than the property needing to have been transferred.

Unfortunately, the Under Offer tag can only appear while the listing is live and still published on our site. However, you can claim transactions for offline listings as well.

You can upload via the report a property button within every listing, or from PF Expert (properties page or the agent insights page).

Yes, listings with duplicated Trakheesi permits are flagged and taken down.

Also, as we limit permits to being used once (can be twice if the permit is for sale and rent) it is much more difficult to add unavailable or duplicates on our site

You are correct, however, could there be something that differentiates the two properties?

Typically in cases like these it is rental listings, and if an Ejari contract was provided we could make sure the claim was only made once on the particular property

The warning will come from RERA when the property is sold and transferred.

Under offer is your opportunity for your agents to showcase what they've sold before the sale officially goes through.

As soon as the MOU is signed and an offer has been made and accepted this is the ideal time to submit a listing as Under Offer. However, you can claim transactions for offline listings as well.

The warning will come from RERA when the property is sold and transferred.

Under offer is your opportunity for your agents to showcase what they've sold before the sale officially goes through.

As soon as the MOU is signed and an offer has been made and accepted this is the ideal time to submit a listing as Under Offer. However, you can claim transactions for offline listings as well.

No, you have to unpublish your listing once the transaction is completed or if you have received a warning from DLD. However, you can claim transactions for offline listings as well.

If a property you were working on was rented out by another agent who then claimed the transaction you will not receive the SuperAgent/ranking boost.

You should unpublish your listing