Discover how to manage your WhatsApp leads efficiently with PF Expert. All leads generated through Property Finder are easily accessible in PF Expert > Leads > WhatsApp Leads.
Track every interaction from your agents, including the property seeker's contact number, agent name, and property reference number, ensuring you stay organized and informed.
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Note: WhatsApp Insights or WhatsApp Enterprise is required for WhatsApp Leads to get recorded |
What is covered?
- What is the status of the WhatsApp message?
- How to filter WhatsApp leads?
- Frequently Asked Questions
What is the status of the WhatsApp Message?
When a property seeker sends a WhatsApp message to your agent's number, a lead is created in PF Expert that displays the status of that WhatsApp message.
Here are the different statuses that you can see:
Not Delivered: The message from the property seeker was not delivered to the assigned agent.
Waiting: The message is in the queue and waiting to be delivered to the assigned agent.
Delivered: The message has been received by the assigned agent.
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Note: If the message remains in "Waiting" or "Not Delivered" status, please reach out to support@propertyfinder.ae for assistance in resolving the issue. |
How to filter WhatsApp leads?
You can filter your WhatsApp leads to help you find a lead quicker.
In the below example, we are filtering all leads by listing reference "pfflex-3691427".
You can also filter WhatsApp leads using the below filters:
- Property Seeker's WhatsApp Number
- Message Status
- Date of the Message
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Tip: If you wish to remove all filters, click "Reset". |
Frequently Asked Questions
Yes. You can check Leads Insights to view how you are performing in terms of Calls, Emails, and WhatsApp Leads.
The message will show "Waiting" until it is sent out from our servers to your number.
If the message continues to show "Waiting" even after you receive it on your number, please contact PF Support to resolve the issue.
"Not Delivered" means that we are sending the message to your number, but are not receiving confirmation that you received it.
Double-check that you have an internet connection and that your WhatsApp number is active.
If the message still says "Not Delivered" please contact PF Support to resolve the issue.