Who can use this feature?
Admins and Agents
A SuperAgent is an agent that provides the best possible information with the most up-to-date listings in the market, all while ensuring to respond to home seeker inquiries faster than the rest.
What is covered?
- Benefits of being a SuperAgent
- How to Become a SuperAgent
- Where does the SuperAgent tag show
- Frequently Asked Questions
Benefits of being a SuperAgent
Being a SuperAgent means that you take pride in what you do, and
How to Become a SuperAgent
The process is 100% automated and requires no human interaction.
Every day our Agent Data Assistant (ADA) analyzes each individual agent’s unique data of the last 60-day cycle.
ADA processes the information and rewards the best real estate agents with a SuperAgent status and tag on the first of each month.
The SuperAgent tag stays with the awarded agents until the end of the month or for as long as the agent’s performance meets the requirements across all factors.
Property Finder takes into account the following criteria:
|
High Listings Quality: SuperAgents should provide high-quality listings and more verified listings compared to other agents. (The more verified listings you have, and the higher your listings' quality, the more you become eligible to become a SuperAgent) |
|
|
Fast Response Time: SuperAgents should respond faster than other agents to the home seekers’ WhatsApp messages, calls, or emails. |
|
|
Up-to-Date Listings: SuperAgents should always have listings that are up-to-date and available in the market. (Still in the market) |
|
|
Response Rate: SuperAgent should respond to all the leads they receive. |
|
|
Non-Compliant Listings: SuperAgent should avoid having non-compliant listings online. (Sold or Rented listings, inaccurate price, etc.) |
Where does the SuperAgent tag show
Once you become a SuperAgent, the tag will appear on all of your listings.
Search Result Page
Listing Details Page
Find Agent Page
Agent Profile Page
Frequently Asked Questions
Yes, you can lose the SuperAgent tag at any time if one of the below is true:
- Lost Agent Verification
- While you are a SuperAgent and one of your properties get reported for being unavailable (or inaccurate, etc..) therefore, the SuperAgent status will be lost within 24 hours of the listing being removed
- At the end of the month if an agent is no longer meeting SuperAgent requirements they will lose their SuperAgent status. (drop in response rate, drop in response time, decrease in quality score, etc..)
Yes, if you lost your SuperAgent tag because your agent profile got unverified, once you get re-verified, the SuperAgent tag will be reinstated.
If you lost your SuperAgent tag because you had a non-compliant (reported) listing, you can regain your status after you prove that the report was incorrect. (such as providing a document proving that the report was incorrect).
The SuperAgent tag is awarded on the first of each month.
The SuperAgent criteria review happens on the 1st of each month, if you met all the requirements already, you should expect to receive the SuperAgent tag on the first of the upcoming month.
You will receive an email on the 1st of the month congratulating you on becoming a SuperAgent.
If you lose your SuperAgent status at any time, you will receive an email as well.
Yes, you will receive a notification and you can see where you can improve in the SuperAgent Insights dashboard.