Who can use this feature?
Admins
What is covered?
- What is Community Top Spot (CTS)?
- Benefits of Community Top Spot
- How to win Community Top Spot?
- How to Prioritize listings to your Community Top Spot?
- Frequently Asked Questions
What is Community Top Spot (CTS)?
Community Top Spot is a feature where you can place your selected listings at the top of the Search Result page.
A CTS listing guarantees your listing to be seen first in relevant searches in a format that is 3x larger than other listings.
Benefits of Community Top Spot
|
First Position: Your listing will be the first on the Search Result Page |
|
|
Larger Listing: 3 times larger than other listings with 3 images highlighted instead of 1 |
|
|
More Leads: Up to 10-30 times more leads than Premium listing |
|
|
Full Cost Control: You decide what you are willing to invest to win the CTS |
How to win Community Top Spot?
To win Community Top Spot you need to place your offer that you are willing to pay for the spot during the booking window.
You can place as many offers as you want while the window is open
|
You can check the Availability page at any time to plan your CTS needs. Click here to view. |
|
| When the booking window is open, you will receive an email notification and the "Get CTS now" button will be active for you to submit your offer on your selected communities. | |
| Place your offer, and click "submit your offer". |
|
| At the end of the booking window, you will see immediately which of your offers won. | |
| You will have 24 hours from being notified to complete the payment and confirm your CTS purchase. |
|
Note: If you do not complete the payment within 24 hours, the CTS will be lost. |
How to Prioritize listings to your Community Top Spot?
After you win the CTS and the start date is reached, you can "Prioritize" the listing you have in the won community from PF Expert.
- Go to PF Expert > Properties.
- Find the listing you wish to prioritize and show on the CTS position.
- Click Prioritize.
If you wish to de-prioritize a listing, click on the Prioritize button.
Frequently Asked Questions
The highest, legitimate (matching the minimum price) offer at the point of closing the offering window will get the CTS assigned for purchase.
In February 2024 you can purchase a CTS for one month (March) and then for the next auction (held in March) is available for 3 months and gives you visibility from April - June.
The ‘Get CTS’ button is only active during the booking window (i.e. from 26th of February to the 27th of February, 2024). If the button does not work for you during this period, please contact your account manager for assistance.
Yes. CTS in PF Expert allows you to make multiple (subsequent) offers for as many communities as you’d like.
Yes, but anonymously. The latest winning offer is displayed to everyone to make informed offers for CTS.
Your name is confidential and is not shared with anyone else.
No. Only offers accepted during the booking window are accepted and considered for CTS. However, you can make an offer for any CTS options that were not won, after the window ends. Get in touch with your business consultant for more information.
You can pay with a credit card or bank transfer via your business consultant.
If a payment is not received within 24 hours of a CTS being assigned - the next closest offer gets the opportunity to have the CTS assigned for payment.
Yes. Any value above the required minimum value of a CTS is accepted as your offer.
In the typical way you would expect an auction to work, you will of course be able to see when and by how much your current bid has been exceeded. It is at this point you have the opportunity to increase your bid.
During the complete offering process, you will be able to follow the status of your offer (winning or not winning).
If your offer is the highest, legitimate (above the minimum price) offer at the point of closing the bidding window, you have won the CTS. This will be also visible on the status bar of the “CTS Admin page” and the “Your current CTS” page.
In addition, you will get a notification shortly after the closing of the bidding window.
Yes, you will have the possibility to download a .pdf version of the sheet before the bidding process starts. In release 2 we will offer an export function of the sheet with the minimum and guidance prices.
Starting from March 2024, you will receive a detailed report on the performance of your CTS monthly.
As it stands, a CTS can only be assigned to listings connected to the parent branch that was used for the bidding.
Once you have agreed to the T&Cs you confirm that you accept your legal obligation to pay the offering amount in the case you win the CTS.